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User Requirements Research

• Example

Product Development

• Stage 1

  • Example

• Stage 2

  • Example

• Stage 3

Planning Research

• Aims of Study

• Identify Users

  • User Group Representatives

  • How Many Users?

  • Real Users vs Proxies?

  • Participant Recruitment

• Ethical Approval

Glossary

• Cognitive Walkthrough

• Contextual Enquiry

• Delphi Technique

• Ethnography

• Focus Groups

• Heuristic Evaluation

• Personas

• Task Analysis

  • Procedural Task Analysis

  • Cognitive Task Analysis

• Usability Tests

• Scenarios

• User Centred Design

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